Retail and multi-channel

More than ever, the chain store retail sector is confronted with many different challenges. Consolidation in the non-food sector is progressing, city centers are struggling with declining customer footfall and price transparency is brutally high in many product ranges due to online providers and online platforms. At the same time, it is becoming increasingly difficult to get specialist staff interested in sales while at the same time expanding your own online channel.

Now more than ever, a customer-centric, holistic and, above all, consistent product range strategy will determine the future growth and profit path. In the best-case scenario, all elements of the strategy are perfectly coordinated, giving you an inimitable USP.

Our consulting areas for retail and multi-channel

With our Category Excellence Program, you are on the safe side: we define the relevant strategy components with you and at the same time ensure practical and effective implementation.


Effective category excellence services